Rich Klein helps organizations prepare for a crisis, take action and develop stakeholder messaging during a crisis and helps rebuild repuation once the crisis begins to subside. Our services may include a crisis vulnerability audit, C-suite training for crisis communications protocol and messaging, media training on camera, dealing with the media, writing press materials before, during and after a crisis and recommending reputation building measures.

You can use the WhatsApp QR code to speak with Rich one on one about your situation and help determine whether you are facing a crisis, in the middle of one or are rebuilding reputation. You may also email rich@richkleincrisis or use the Crisis Agent app on our homepage.

Rich Klein combines extensive experience in journalism and in public relations spanning nearly four decades. Having worked as an investigative journalist, he can prepare executives for the toughest questions the media would ask in a crisis. He also has more experience than most public relations practioners in the world when it comes to working with attorneys. Rich started that specialized work in the late 1980s. And, because he’s successfully helped leaders “land their planes safely” after serious turbulence across industries, his strategies work for internal and external audiences.

You can call, email or use our Crisis Agent. We are available 24/7. All calls are kept strictly confidentail.

We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs. Rich Klein works on either a flat fee or minimum three month retainer.

I’m collaborative, honest, and straightforward. I’ll tell you things you might not want to hear but will likely thank me later. And even though crises can be personally and professionally stressful, I’m known for having a calming influence no matter the situation.

He grew up in Massapequa Park, NY and graduated from SUNY New Paltz with a major in journalism and a minor in political science. For most of his adult life, Rich lived in New York City and upstate New York. Today, with his wife, Carol, he splits his time between the Pocono Mountains of Pennsylvania and Parma, Italy. He loves 60s through the 80s music and regularly performs hits from that era at open mics and local venues. Rich is also a professional, award-winning photographer who has exhibited his works in New York, New Jersey and Pennsylvania.